distinguishable features

Established Industry Benchmark by Introducing Innovative Process:

Asset-Light Business Model;
PAN INDIA 24/7 Call Centre with Single Number Solution 60 60 90 90
Predominantly Branded Cabs with Unique 3 Digit Cab ID for Easy Identification and Guest Safety;
Guest and Driver Safety Monitored and Controlled vide Automated Cab Duty Roaster;
PAN INDIA Unified Standard Operating Procedures;
Unified Cost Effective Prices as per City Specific Index;
Cost Effective Pricing Fares published on Website;
Transparent Billing Process;
Driver / Chauffeur Recruitment through Filtered Selection Process;
Periodical Training includes Skill Development, Attitude & Etiquette, emphasized from Drivers to Directors;

1) CRM since 2004 => Taxi Booking App on Open Office;

(3) New-Gen: CelCabs Mobile App

2) Mobile Data Terminal (MDT) since 2008:

CelCabs Dash Fitted with MDT;
CRM integrated;
Data Communciation;
GPRS / GPS Tracking;
Automated Billing with Printed Bill end of Trip;
(Pressure Sensitive Impact Printer for longer Shelf-Life);
Trip Receipt issued End of Every Trip, Proof of Travel;

Compliances:

Compliant with regards to Statutory and Business Certifications, MCA & ITR Compliances, Filing, etc.

Accomplishments:

Direct Daily Earnings to Owner-Cum-Drivers;
1^st Female Owner-cum-Driver inducted in 2007;
Introduction of Loyalty & Bonding Awards for Best Performing Driver: Accident / Medical Insurance / Etc;
Only brand to be Awarded Home Connect Partner for Last Mile to Bangalore International Airport KIAL in collaboration with Bangalore Metropolitan Transport Corporation in 2008.

Corporate Social Responsibility:

Identify and Place Talent from Under Privileged Class;
Facilitate Cab Hire Purchase and related schemes for Lower Income Groups through Govt Schemes;
Official Cab Partner Collaboration in Association with Bangalore Traffic Police & Premium Clubs like Bowring Institute, Bangalore Club, Bangalore Golf Club, Karnataka State Billiards Association, Sadashiva Nagar Club, Century Club for Initiatives like, Do Not Drink & Drive / Book CelCabs After Drink.